Assistant Learning Manager

Avani Hotels and Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai is looking for an Assistant Learning Manager to enhance team training and development. Responsibilities include coordinating training programs, designing onboarding experiences, and collaborating with department heads to address skill gaps. The ideal candidate will have 1–3 years of experience in Learning & Development, exceptional communication skills, and proficiency in Microsoft Office. This role is essential for improving both team member engagement and guest experience.

Qualifications

• 1–3 years of experience in Learning & Development or similar role in hospitality.
• Experience in delivering training sessions and developing materials.
• Excellent communication and interpersonal skills.

Responsibilities

• Coordinate and deliver training programs to enhance performance.
• Assist in the design and implementation of onboarding programs.
• Collaborate with department heads to identify skill gaps.

Skills

Learning & Development

Communication skills

Organizational skills

Time management

Presentation skills

Tools

Microsoft Office Suite

Learning Management Systems (LMS)

Job description

Overview

Avani+ Palm View Dubai Hotel & Suites soars 48 storey high, the Dubai Marina and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of accommodation configurations, Avani offers the perfect base for corporate travellers, families and long-term guests looking for contemporary comforts and style. Wake up to dazzling views. Wander an exclusive neighborhood. Lounge by the pool sunning with a cocktail in hand, taking in the ever-evolving skyline.

Responsibilities

The Assistant Learning Manager plays a vital role in supporting the Learning and Development function by coordinating and delivering training programs that enhance team members' performance and ensure alignment with brand standards. This role involves assisting in the design and implementation of onboarding programs, conducting department-specific training sessions, and maintaining accurate training records.

The Assistant Learning Manager collaborates closely with department heads to identify skill gaps and develop tailored learning solutions that promote continuous improvement and service excellence. Additionally, they help develop training materials, support leadership development initiatives, and ensure compliance with company policies and industry regulations. Strong communication, organizational skills, and a passion for team member development are essential for success in this role, making it a key contributor to both team members engagement and guest experience.

Qualifications

• 1–3 years of experience in Learning & Development or a similar role, preferably within the hospitality or service industry.
• Experience delivering training sessions and developing learning materials is an advantage.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with Learning Management Systems (LMS).
• Ability to work collaboratively across departments and adapt to a fast-paced environment.