Assistant F&B Server - Banquets

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking an experienced F&B service candidate to enhance guests' dining experiences through attentive service and professionalism. The ideal candidate should have a minimum of 1 year in a similar role, capacity to multi-task, and be fluent in English. Emphasis is placed on customer care and the ability to work under pressure.

Qualifications

• Minimum of 1 year experience or an internship in a similar capacity or in private dining or private lounge.
• Ability to work under pressure.
• Capacity to work long hours.

Responsibilities

• Offer guests an enjoyable, expertly served beverage/dining experience.
• Anticipate and service guests' requirements.
• Recognize and address potential disruptive guests.

Skills

Customer care

Multi-tasking skills

Fluent in spoken and written English

Job description

JOB SUMMARY

Main Duties/Responsibilities:

• To offer guests of the banquet an enjoyable, expertly served beverage/dining experience for all events
• To anticipate and service of guests' requirements before requests is necessary
• To serve and clear food and beverage items in an unobtrusive and professional manner
• To be familiar with the beverage service including stemware used and appropriate garnishes
• To complete opening and closing side work as assigned and has all tables set according to standard
• To utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings
• To carry trays, bus and reset tables with linen, china, glass and silver
• To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars
• To ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved
• To service all needs for private dining room or private function
• To report any accident or guest complaint immediately, no matter how minor, to a manager
• To recognize and address potential disruptive or undesirable guests
• To respond properly in any hotel emergency or safety situation
• To move tables and chairs
• To breakdown any buffets, displays or side stations when needed
• To clean service area when needed
• To perform other tasks or projects as assigned by hotel management
• To ensure equipment, linen and related inventories are well planned
• To serve a dish to guests while explaining the contents and preparation
• To provide water, bread and butter service throughout the meal to guests

CANDIDATE PROFILE

• Minimum of 1 year experience or an internship in a similar capacity or in private dining or private lounge
• Worked previously in F&B service
• Ability to work under pressure
• Capacity to work long hours
• Customer care
• Multi-tasking skills
• Fluent in spoken and written English