Assistant, Employee Residences

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality group in Dubai is seeking an Assistant for Employee Residences to provide administrative support and excellent customer service within the department. Ideal candidates will have experience in a similar role, particularly in a luxury hotel, possess strong organizational skills, and be proficient in MS Office and Oracle HRMS. The position offers a competitive, tax-free salary and various benefits, making it a great opportunity for a fulfilling career in hospitality.

Benefits

Competitive, tax-free salary

Generous food and beverage privileges

Exclusive discounted rates at all Kerzner properties

Comprehensive health insurance

Annual flights home

Life insurance

Incentive programme

Colleague wellness and social initiatives

Qualifications

• Experience in a similar administrative role, preferably within a luxury 5-star hotel or resort setting.
• Strong organizational skills and ability to maintain confidentiality.
• Professional, friendly, and well-groomed demeanor.

Responsibilities

• Assist in coordination of all administrative issues in the employee residence department.
• Provide excellent customer service to both internal and external colleagues.
• Handle requests from external/internal clients in a timely manner.

Skills

Organizational skills

Customer service

MS Office Programs

Oracle HRMS Systems

Job description

Assistant, Employee Residences

Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.

With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back‑of‑house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories – not only for our guests, but for our colleagues too.

About the role

As an Assistant, Employee Residences, you will provide the employee residence department with the support and co‑ordination of all administrative related issues in the department, in addition to providing excellent customer service to both internal and external colleagues. You will also provide assistance to colleagues of all employee residence and HR related concerns, as well as warmly greet external/internal clients and handle their requests in a timely and efficient manner.

About you

Ideally, we’re looking for someone with experience in a similar administrative role, preferably within a luxury 5‑star hotel or resort setting.

In addition to the above, you will have strong organisational skills with the ability to maintain a high level of confidentiality, be professional, personable, friendly, dedicated and well‑groomed. You will also be proficient in all MS Office Programs, Internet, Oracle HRMS Systems.

Benefits

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.

Career development

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio – making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.