Assistant Boutique Manager, Abu Dhabi (future opening)

Richemont; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury retail company in Abu Dhabi is seeking an experienced Manager to oversee team performance and enhance customer service. The ideal candidate should have a managerial background in retail, strong communication skills, and a passion for team development. This role emphasizes meeting sales targets and maintaining service excellence within a nurturing environment.

Qualifications

• Significant experience in a managerial position in the retail industry.
• Deep understanding of teamwork importance.
• Non-compromise attitude with precision and reliability.

Responsibilities

• Responsible for serving clients and contributing to boutique turnover.
• Set objectives and develop the team, driving engagement.
• Ensure customer service excellence and act as a role model.

Skills

Strong communication skills

Interpersonal skills

Team development

Sales coaching

Customer service excellence

Job description

Are you a good match?

You have significant experience in a managerial position in the retail industry as well as a deep understanding of the importance of working with a team. You have strong communication and interpersonal skills and demonstrate a non-compromise attitude and approach along with precision and reliability within daily routine.

What are we expecting from you?

Reporting to the Boutique Manager, you will be responsible for serving clients and contributing to the boutique turnover through personal action plans to reach sales targets. You will be taking part in the team development by sharing your expertise and will be involved in operational tasks and the excellence of services provided to the clientele. In this function:

• You will set & follow-up objectives, challenge & develop the team, drive engagement, animate the floor activity, and perform sales coaching
• You will build your team action plan to reach sales targets, monitor performance and KPIs, and be the referent on clienteling activities
• You will ensure & develop customer service excellence, sell when needed, and be a role model regarding the selling ceremony

More than a role…. We recruit for a career!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The Recruitment Process

Send your application online.

If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process, you will meet the Boutique Manager, Retail Director, and HR Business Partner.

Otherwise, you will receive an email to inform you that your application has not been successful.