Artisan Barista: Craft Coffee & Delightful Service

IdeaCrate; Dubai; On-site; AED 39,000 - 67,000; Full time

Job summary

IdeaCrate cafe in Dubai is seeking staff to craft coffee beverages and prepared foods while delivering excellent customer service. You will upsell items, manage inventory, and keep a clean, safe cafe environment. Timely order completion and friendly engagement with guests are central to the role.

The position emphasizes readiness to answer questions about ingredients, maintain equipment, and ensure a high-quality guest experience through consistent, welcoming service.

Qualifications

• Experience in food and beverage service in a cafe or quick-service setting.
• Ability to prep beverages and ready-to-eat foods with accuracy.
• Strong customer service and upselling skills.

Responsibilities

• Prepare beverages and food items, including coffee, Nuggets, and pizza offerings.
• Ensure orders are completed within 5–7 minutes.
• Manage inventory checks and display products attractively.
• Maintain cleanliness and sanitation of equipment and cafe area.
• Provide product knowledge, answer ingredient questions, and offer recommendations.
• Process payments accurately and upsell additional items.
• Record maintenance needs and report issues with equipment.

Skills

Customer service

Upselling

Inventory management

Food & beverage prep

Sanitation & safety

Job description

IdeaCrate cafe in Dubai is seeking staff to craft coffee beverages and prepared foods while delivering excellent customer service. You will upsell items, manage inventory, and keep a clean, safe cafe environment. Timely order completion and friendly engagement with guests are central to the role.

The position emphasizes readiness to answer questions about ingredients, maintain equipment, and ensure a high-quality guest experience through consistent, welcoming service.