Area Manager, UTR Operations, Amazon Now

Amazon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global logistics company in Dubai is looking for an experienced Area Manager to oversee 3P Store Operations. The role involves promoting safety, leading a large team, and implementing performance optimizations. Candidates should have a relevant degree or equivalent experience, strong analytical skills, and the ability to work flexibly across shifts. This position offers a unique opportunity to thrive in a dynamic environment with diverse challenges.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Strong team player, able to motivate and lead a diverse team.
• Demonstrated problem-solving and analytical skills.

Responsibilities

• Promote safety and wellbeing culture.
• Analyse performance and implement corrective actions.
• Support a strong team culture while managing administrative tasks.
• Collaborate with managers to standardise shift processes.

Skills

Team collaboration

Analytical problem-solving

Process improvement

Motivating others

Flexibility

Education

Bachelor's degree or equivalent experience

Degree in logistics, business administration, or related field

Tools

Lean and Six Sigma principles

Job description

Description

Amazon Now operations is looking for an experienced Area Manager with a strong record of achieving results. We are looking to hire a Manager, to join the team that redefines fast delivery, helps us build and run this new service for our customers, & oversee 3P Store Operations.

When you join Amazon as an Area Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing

• Analyse and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts

• Support and lead a team and handle administrative work alongside building and supporting a strong team culture

• Analyse performance and suggest process improvements to optimise work and improve customer service

• Collaborate with other managers to standardise shift processes

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

• You hold a degree in logistics, business administration, or in a related field, or you have an equivalent qualification

• A strong team player, you thrive when working with others

• You’re a natural at motivating others around you

• You demonstrate problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes isn’t a problem for you

• You’re a quick thinker, able to act decisively in a fast-paced environment

• You’re willing and able to work to flexible schedules and shifts: you always commit the time required to get the job done.

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

• Degree in Engineering, Operations, or Supply Chain is a plus.

• Ability to thrive in an ambiguous environment.

• Adapt to analytical work and the ability to motivate others in a deadline-driven environment

• Basic understanding of Lean and Six Sigma.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.