Area Manager , UAE FC Operations

Q Express Documents Transport LLC - Dubai South Branch - L14; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A global logistics company is seeking an Area/Shift Manager in the United Arab Emirates to lead a diverse team ensuring productivity and safety standards are met. Candidates should have at least 1 year of management experience and be adaptable to a flexible working schedule. Key responsibilities include analyzing performance metrics and implementing process improvements, fostering a strong team culture, and collaborating with management. This role offers varied challenges and a supportive work environment.

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule/shift/work area including weekends, nights, and holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Can push and pull wheeled dollies loaded with products up to 100 pounds.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions for quality and productivity.
• Support and lead a team and administrative work.
• Suggest process improvements to optimise work.
• Collaborate with other managers to standardise shift processes.

Skills

Employee and performance management

Performance metrics analysis

Process improvement

Team leadership

Safety standards

Education

Bachelor’s degree or equivalent

Job description

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide‑scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Qualifications

• 1+ years of employee and performance management experience
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of performance metrics, process improvement or lean techniques experience
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.