Arabic-Speaking Reservations Pro — Luxury Hotel Expert

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Reservations Agent to manage inquiries and reservations, ensuring exceptional service for ultra luxury clientele. The successful candidate will have a background in hotel management, with at least 2 years' experience in a luxury environment. This full-time role offers an opportunity to optimize revenue while delivering personalized guest experiences.

Qualifications

• Minimum 2 years experience in Hotel or Resort as Reservations Agents.
• Luxury hotel or resort background preferred.
• Understands the local culture and has worked in the region.

Responsibilities

• Manage guest inquiries and reservations with exceptional service.
• Optimize revenue while maintaining high quality standards.
• Convert inquiries into confirmed reservations via expert engagement.
• Provide personalized service to ultra luxury clientele.
• Handle reservation-related communications with precision.
• Capitalize on sales opportunities through various channels.

Skills

Adaptability

Attention to Detail

Multitasking

Organizational Skills

Communication Skills

Problem Solving

Education

Degree in Hotel Management

Diploma in Training and Development

Tools

Opera PMS

Microsoft Office

Job description

A leading hospitality company in Dubai is seeking a Reservations Agent to manage inquiries and reservations, ensuring exceptional service for ultra luxury clientele. The successful candidate will have a background in hotel management, with at least 2 years' experience in a luxury environment. This full-time role offers an opportunity to optimize revenue while delivering personalized guest experiences.