Arabic Speaking Receptionist

e concept Aesthetics Center; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading aesthetics center in Dubai is seeking an experienced receptionist to manage client interactions and support administrative processes. Responsibilities include greeting clients, scheduling appointments, and ensuring a professional atmosphere. The ideal candidate has 2-4 years of relevant experience and strong organizational skills. This role is essential for maintaining the center's high standards and ensuring outstanding client service. Flexibility to work full-time in an on-site environment is required.

Qualifications

• 2-4 years of experience in a receptionist or front desk role, preferably in a medical or aesthetics environment.
• Proficiency in using office software and appointment scheduling systems.
• Ability to handle sensitive information with discretion and maintain confidentiality.

Responsibilities

• Greet clients and visitors warmly, ensuring a professional atmosphere.
• Manage client check-in and check-out processes efficiently.
• Schedule and confirm appointments, coordinating with medical staff.

Skills

Excellent verbal and written communication skills

Strong organizational and multitasking abilities

Demonstrated problem-solving skills

Professional appearance and demeanor

Flexibility to work full-time

Job description

Responsibilities

• Greet clients and visitors warmly, ensuring a professional and welcoming atmosphere at all times.
• Manage client check-in and check-out processes efficiently, maintaining accurate records in the system.
• Answer incoming calls, address inquiries, and direct calls to appropriate staff members.
• Schedule and confirm appointments, coordinating with medical staff to optimize daily operations.
• Maintain the cleanliness and organization of the reception area, ensuring it reflects the center’s high standards.
• Assist clients with completing necessary forms and provide information about services and procedures.
• Handle client concerns or complaints with empathy, escalating issues to management when necessary.
• Process payments and issue receipts, ensuring accuracy in billing and transaction records.
• Coordinate with other departments to ensure seamless client experiences and efficient workflow.
• Support administrative tasks such as filing, data entry, and inventory management as needed.

Qualifications

• 2-4 years of proven experience in a receptionist or front desk role, preferably in a medical or aesthetics environment.
• Excellent verbal and written communication skills with a client-focused approach.
• Strong organizational and multitasking abilities to manage a dynamic reception area.
• Professional appearance and demeanor, reflecting the center’s commitment to excellence.
• Proficiency in using office software and appointment scheduling systems.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Demonstrated problem-solving skills and the ability to remain calm under pressure.
• Flexibility to work full-time, under limited supervision, and in an on-site environment.
• Strong attention to detail and accuracy in administrative tasks.
• Commitment to providing outstanding client service and supporting a positive team culture.