Arabic-Speaking Night Front Office Manager

Hilton; Sharjah; On-site; AED 12,000 - 18,000; Full time

Job summary

A leading global hospitality company is seeking a Night Manager to oversee the night-hour supervision of the Front Office Team, ensuring an exceptional experience for guests during check-in and check-out. The ideal candidate will have extensive experience in the hotel industry, strong leadership and communication skills, and a commitment to high customer service standards. Responsibilities include managing room occupancy, handling emergencies, and training team members. This role requires proven ability in managing guest relations and adhering to hotel policies.

Qualifications

• Previous experience in Front Office within the hotel industry.
• High level of IT proficiency.
• Excellent leadership, interpersonal, and communication skills.

Responsibilities

• Oversee the Front Office operation to maintain high standards.
• Serve as a point of contact for regular and VIP Guests.
• Complete Night Audit duties.

Skills

Leadership

Communication

Customer Service

Flexibility

Tools

Front Office Management Systems

Job description

A leading global hospitality company is seeking a Night Manager to oversee the night-hour supervision of the Front Office Team, ensuring an exceptional experience for guests during check-in and check-out. The ideal candidate will have extensive experience in the hotel industry, strong leadership and communication skills, and a commitment to high customer service standards. Responsibilities include managing room occupancy, handling emergencies, and training team members. This role requires proven ability in managing guest relations and adhering to hotel policies.