Arabic-Speaking Admissions & Customer Experience Lead

Puratos; Sharjah; On-site; AED 70,000 - 90,000; Full time

Job summary

A growing regional educational institution in Sharjah, UAE is seeking an Admissions & Customer Experience Officer (Arabic Speaker). The successful candidate will manage the full admissions cycle, enhance customer relationships, and achieve enrollment targets. Candidates should possess a Bachelor's degree and 2–4 years of experience in a relevant field, with strong interpersonal and communication skills in both Arabic and English. Join a dynamic team that values innovation and success.

Benefits

Competitive salary

Opportunities for development and growth

Qualifications

• Minimum of 2–4 years’ experience in admissions, sales, or customer service.
• Consistently achieve monthly & quarterly revenue targets.
• Able to multitask in a fast-paced environment.

Responsibilities

• Manage inquiries via WhatsApp, email, phone, and social media.
• Convert leads into confirmed enrollments.
• Maintain an updated customer database.
• Manage registration forms and invoices.

Skills

Interpersonal skills

Communication skills

Customer-focused attitude

Fluency in Arabic

Fluency in English

Education

Bachelor’s degree in Business Administration, Marketing, or a related field

Tools

Microsoft Office

CRM tools

Job description

A growing regional educational institution in Sharjah, UAE is seeking an Admissions & Customer Experience Officer (Arabic Speaker). The successful candidate will manage the full admissions cycle, enhance customer relationships, and achieve enrollment targets. Candidates should possess a Bachelor's degree and 2–4 years of experience in a relevant field, with strong interpersonal and communication skills in both Arabic and English. Join a dynamic team that values innovation and success.