Arabic Guest Services Specialist (Front Desk)

Premier Inn Hotels LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a dedicated Hotel Receptionist to provide exceptional customer service to guests. You'll manage check-ins/outs, process payments, and maintain communication with various departments. Candidates must have at least one year of experience in a similar role, knowledge of Opera PMS, and be fluent in Arabic. This position offers a competitive salary and opportunities for career growth in a supportive environment.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance

Air tickets

Work-life balance

Qualifications

• Minimum of one year experience as Hotel Receptionist.
• Knowledge of Opera (PMS) is required.
• Fluency in Arabic (speaking, writing, reading).

Responsibilities

• Greet and welcome guests, answering their queries.
• Process payments and reservations accurately.
• Facilitate communication with all departments.
• Ensure guest safety and handle complaints.

Skills

Customer-oriented approach

Excellent communication skills

Strong attention to details

Proactive and excellent organizational skills

Education

Degree/Diploma

Tools

Opera (PMS)

Job description

A leading hotel chain in Dubai is seeking a dedicated Hotel Receptionist to provide exceptional customer service to guests. You'll manage check-ins/outs, process payments, and maintain communication with various departments. Candidates must have at least one year of experience in a similar role, knowledge of Opera PMS, and be fluent in Arabic. This position offers a competitive salary and opportunities for career growth in a supportive environment.