AR Operations Lead — End-to-End Invoicing & Collections

DropXcell; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Finanshels is seeking an AR Specialist to own the full revenue-cycle for a diverse client base in the UAE. You will manage invoicing accuracy, ensure on-time invoices, reduce DSO, and resolve root causes of non-payment while collaborating with Account Managers and Finance leadership.

The role emphasizes automated invoicing, recurring billing, and strict leakage prevention. You will engage with UAE SME founders and finance leads, maintain accurate trackers, and deliver weekly AR health updates to

Qualifications

• 3+ years in collections, credit control, or AR management in professional services or subscription/recurring-billing businesses.
• Proven track record of reducing DSO or AR aging.
• Strong verbal and written communication with clients.
• Experience with Zoho Books or similar billing systems.
• Proficient in Excel/Google Sheets for trackers and reporting.

Responsibilities

• Invoicing — raise client invoices accurately and on schedule from confirmed scope/WIP, and own the invoicing calendar so nothing slips past its billing date.
• Revenue leakage prevention — check delivered work against billed amounts and close gaps before revenue is lost.
• AR ownership & aging management — own weekly AR aging reports and prioritize by age, size, and risk.
• Client-facing collections — contact clients on overdue balances professionally and firmly to preserve relationships.
• Root-cause triage — identify blockers for aged invoices and apply the right resolution path.
• Account Manager coordination — work with AMs to confirm invoicing details and resolve WIP disputes.
• Payment plans — negotiate realistic plans and get written commitments.
• Automation & subscription enablement — shift to automated invoicing, auto-debit, and recurring billing.
• Trackers & record-keeping — maintain trackers for AR aging, invoicing status, and leakage findings.
• Escalation — flag high-risk accounts early with clear recommendations.
• Weekly reporting — provide AR summary to the Assistant Financial Controller including movement and blockers.

Skills

AR management

Collections

Client communication

Cross-functional collaboration

Tools

Zoho Books

Excel

Google Sheets

Job description

Finanshels is seeking an AR Specialist to own the full revenue-cycle for a diverse client base in the UAE. You will manage invoicing accuracy, ensure on-time invoices, reduce DSO, and resolve root causes of non-payment while collaborating with Account Managers and Finance leadership.

The role emphasizes automated invoicing, recurring billing, and strict leakage prevention. You will engage with UAE SME founders and finance leads, maintain accurate trackers, and deliver weekly AR health updates to