Application Support Engineer

Linked4HR Human Resources Consultancies LLC; Abu Dhabi; On-site; AED 201,000 - 268,000; Full time

Job summary

Linked4HR Human Resources Consultancies LLC in Abu Dhabi is seeking an Application Support Engineer for an urgent 6-month contract with a leading organization in Abu Dhabi, UAE. The role requires hands-on support for enterprise and aviation applications and immediate joining.

You will work with cross-functional teams, maintain SQL queries, and support .NET/C# applications, ERP/MRO integrations, and AI/GenAI initiatives.

Qualifications

• Minimum 5 years of relevant application support experience.
• Aviation/MRO experience is mandatory.
• Experience with aviation platforms such as AMOS, Ramco Aviation, TRAX, Ultramain, IFS Aviation, Veryon, or Rusada.

Responsibilities

• Provide hands-on technical support, troubleshooting and maintenance for enterprise and aviation applications.
• Configure, test and maintain applications, integrations and system interfaces.
• Troubleshoot application issues and provide first- and second-line support.
• Support ERP/MRO implementation, integration and enhancements.
• Collaborate with IT teams and business stakeholders to resolve issues.
• Develop and maintain SQL queries and reports.

Skills

Aviation MRO domain

SQL Server

.NET/C#

ERP/MRO integration

AI/GenAI exposure

Troubleshooting

SQL queries

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

AMOS

Ramco Aviation

TRAX

Ultramain

IFS Aviation

Veryon

Rusada

Job description

We are hiring an Application Support Engineer for an urgent 6-month contract opportunity with a leading organization in Abu Dhabi, UAE.

Location: Abu Dhabi, UAE

Contract: 6 Months

Joining: ASAP (Immediate Joiners Only)

Key Responsibilities

• Provide hands-on technical support, troubleshooting and maintenance for enterprise and aviation applications
• Support aviation MRO/maintenance and engineering applications and related business systems
• Configure, test and maintain applications, integrations and system interfaces
• Troubleshoot application issues and provide first- and second-line technical support
• Support ERP/MRO implementation, integration and application enhancements
• Work with Engineering, Flight Operations, Finance, HR and other business teams to resolve application issues
• Develop and maintain SQL queries, reports and database-related solutions
• Support applications built on .NET / ASP.NET / C#
• Support application testing, deployment, upgrades, patches and system maintenance
• Assist with AI/ML/GenAI initiatives and automation to improve application support and business processes
• Maintain application documentation, technical procedures and incident records
• Collaborate with internal IT teams, application vendors and business stakeholders

Key Requirements

• Minimum 5 years of relevant application support experience
• MUST HAVE aviation / MRO experience
• Hands-on experience with aviation MRO platforms such as AMOS, Ramco Aviation, TRAX, Ultramain, IFS Aviation, Veryon, Rusada or equivalent
• Experience supporting aviation engineering, aircraft maintenance or flight operations applications
• Strong experience with SQL Server
• Experience with .NET / ASP.NET / C#
• Experience with ERP/MRO application integration
• Strong troubleshooting and application maintenance experienceExposure to AI/ML/GenAI and automation
• Completed AI/ML/GenAI certification as specified in the requirement
• Bachelor's degree in computer science, Information Technology, Engineering or a related discipline
• Experience with application testing, configuration and implementation

Ideal Candidate

Hands-on aviation application support professionals with 5+ years of experience, strong MRO systems exposure, and technical expertise in SQL, .NET/C# and enterprise application support, with exposure to AI/ML/GenAI and automation.