AI Growth & Experience Operator

The Customization Group; Dubai; Remote; AED 60,000 - 80,000; Full time

Job summary

A leading personalization powerhouse in Dubai seeks an AI Growth & Experience Operator to enhance customer interactions across D2C storefronts. This role demands a hands-on approach to optimize conversion and run AI-driven tests. If you have 2–4 years in D2C or e-commerce and thrive in dynamic environments, this opportunity is for you. Join a company dedicated to fast growth and customer satisfaction.

Qualifications

• 2–4 years of experience in D2C, growth, CRO, or e-commerce performance.
• Experience scaling traffic, conversion, or AOV, ideally with AI.
• Proficient in using dashboards and analytics tools.

Responsibilities

• Make D2C shops smoother, smarter, and faster.
• Find and fix conversion blockers immediately.
• Run AI-powered growth tests and launch prototypes.

Skills

D2C growth strategies

Conversion Rate Optimization (CRO)

E-commerce performance

AI tool application

Job description

Working from Dubai, Berlin, Ho Chi Minh, Munich or Cologne?

No problem — we can offer your job almost anywhere.

What matters is that you can build growth with AI faster than most people can describe it.

If that sounds like you — stop scrolling.

At The Customization Group (TCG) , we’re one of the world’s leading personalization powerhouses, operating global D2C and B2B brands like meinfoto.de , my-picture.co.uk , canvasdiscount.com , and MerchOne.com .

We’ve recently acquired ORWO and Sendmoments , and are in full buy-and-build expansion mode — scaling rapidly while transforming the entire company into an AI-native organization .

Now we’re looking for an AI Growth & Experience Operator — a role focused 100% on our D2C storefronts and customer happiness.

This is the fastest way into real responsibility — running the customer-facing side of a global e-commerce group. If you prove yourself, this role can evolve into leadership fast.

Your mission :

You’ll make our D2C shops smoother, smarter, and faster — from the first click to checkout.

This is a builder role, not a “strategize all day” one.

You’ll :

• Find and fix conversion blockers — today, not next quarter.
• Run fast AI-powered growth tests (UX, content, pricing, retention).
• Build and launch prototypes — if it works, it goes live the same day.
• Team up directly with our CEOs, skipping layers and long slides.
• Combine AI tools, automation, and your marketing instinct to move KPIs.

We don’t care if you use GPT, Replit, Figma AI, or your own scripts — what counts is speed and impact.

Who you are :

• 2–4 years in D2C, growth, CRO, or e-commerce performance.
• You’ve scaled traffic, conversion, or AOV — ideally with AI in your toolbox.
• You’re a maker at heart : you test, break, and rebuild — fast.
• You like dashboards more than decks.
• You want direct impact, not long approval chains.

One team. Millions of happy customers worldwide. Join us!

https://www.thecustomizationgroup.com/