AI Engineer – Conversational AI

D4 Insight; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

D4 Insight is seeking an AI Engineer to specialize in Conversational AI, focusing on building intelligent, context-aware systems for banking environments. The role involves designing chatbots, developing workflows, and integrating services to enhance customer engagement solutions.

As part of this exciting position, you will work on implementing LLM evaluation and compliance controls to ensure high-quality responses. This role offers unique opportunities to innovate in the conversational AI space.

Responsibilities

• Design chatbot and virtual assistant experiences.
• Build conversational workflows and dialogue management systems.
• Integrate APIs and backend services.
• Develop prompt libraries and response strategies.
• Implement LLM evaluation, monitoring, and safety controls.
• Ensure regulatory compliance and response quality.

Job description

We are looking for AI Engineer specializing in Conversational AI, Virtual Assistants, and LLM-powered customer engagement solutions. The role involves building intelligent, context-aware conversational systems for banking environments.

Key Responsibilities:

• Design chatbot and virtual assistant experiences.
• Build conversational workflows and dialogue management systems.
• Integrate APIs and backend services.
• Develop prompt libraries and response strategies.
• Implement LLM evaluation, monitoring, and safety controls.
• Ensure regulatory compliance and response quality.