AI & Automations Engineer — On-Site Dubai

CloudTech24 Ltd.; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

CloudTech24 Ltd. is hiring an AI and Automations Engineer for our Dubai office.

You will design, build and maintain secure AI agents and automated workflows across the business, partnering with operations and tech teams to identify repetitive tasks and implement reliable solutions. This hands-on role uses established AI platforms and large language models, from requirement gathering to deployment, testing and ongoing support, with security embedded at every stage.

Qualifications

• Demonstrable experience building and deploying AI-enabled workflows or agents using established platforms (OpenAI, Anthropic Claude, xAI Grok, Microsoft Copilot Studio).
• Experience integrating AI with external systems and taking solutions beyond a prototype into production.
• Understanding of prompt design, structured outputs, tool calling and retrieval- augmented generation.
• Experience with identity and access management, secure secrets handling, and data protection.
• Ability to test workflows, monitor performance and provide support procedures.
• Ability to explain technical choices, risks and trade-offs clearly.

Responsibilities

• Map processes with stakeholders and define measurable outcomes using AI or automation.
• Develop AI agents and workflows on established platforms, selecting tools for security and cost.
• Connect workflows to approved systems via APIs, webhooks, and secure connectors.
• Build assistants that retrieve information from approved sources with traceable answers.
• Implement secure identities, least-privilege access, and data separation between internal and client environments.
• Maintain audit logs, monitor costs, and ensure robust error handling and recovery.

Skills

AI-enabled workflows

Platform integration

Security & IAM

Prompt design

Monitoring & support

Documentation

Tools

HaloPSA

NinjaOne

SharePoint

Teams

Egnyte

Rewst

n8n

CI/CD

Job description

CloudTech24 Ltd. is hiring an AI and Automations Engineer for our Dubai office.

You will design, build and maintain secure AI agents and automated workflows across the business, partnering with operations and tech teams to identify repetitive tasks and implement reliable solutions. This hands-on role uses established AI platforms and large language models, from requirement gathering to deployment, testing and ongoing support, with security embedded at every stage.