Admissions & Registration Officer

Canadian University of Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent university in Dubai is seeking a detail-oriented Admissions and Registration Officer responsible for managing undergraduate and postgraduate admissions. The successful candidate will ensure a seamless transition from applicant to enrolled student, maintain compliance with institutional policies, and engage with students throughout the process. Ideal candidates possess a bachelor's degree and have 2-4 years of experience in admissions or higher education administration. Fluency in English is required; Arabic is a plus.

Qualifications

• A minimum of 2-4 years of experience in university admissions or higher education administration.
• Practical knowledge of MOHESR and CAA admission and registration frameworks.
• Experience with UAE secondary education systems.

Responsibilities

• Process undergraduate and postgraduate applications.
• Support student registration activities including enrollment confirmation.
• Maintain accurate applicant and student records.

Skills

Attention to detail

Written and verbal communication in English

Organizational skills

Time management

Arabic language skills

Education

Bachelor's degree from a recognized institution

Tools

Student Information Systems

CRM platforms

Job description

Canadian University Dubai seeks a detail-oriented and service-focused Admissions and Registration Officer to support the effective management of undergraduate and postgraduate admissions and registration processes. The role plays a key part in ensuring a seamless transition from applicant to enrolled student, while maintaining full compliance with institutional policies and external regulatory requirements.

Key Responsibilities

Admissions Operations

• Process and review undergraduate and postgraduate applications in accordance with approved admission criteria, institutional policies, and applicable regulatory standards.
• Verify academic credentials, eligibility documentation, and supporting records to ensure accuracy, completeness, and compliance.
• Prepare admission files and support the Admissions Manager with case escalation and committee submissions, as required.
• Communicate professionally with applicants regarding application status, missing documentation, and admission conditions.

Registration and Enrolment Operations

• Support student registration activities, including course registration, enrollment confirmation, and status updates in accordance with academic calendars and institutional regulations.
• Coordinate with Academic Departments and Registration teams to ensure accurate course allocation and enrollment records.
• Assist in resolving registration-related queries and issues in a timely and professional manner.

Regulatory Compliance

• Ensure all admissions and registration decisions and related documentation comply with MOHESR and CAA regulations.
• Remain informed of updates to admission and registration-related regulations and escalate relevant changes to the Admissions Manager, as required.

Coordination and Reporting

• Maintain accurate and up‑to‑date applicant and student records within the Student Information System.
• Support the preparation of admissions and registration reports, including applications received, offers issued, enrollments, and retention data.
• Coordinate closely with Registration, Student Accounts, Marketing, and Academic Departments to ensure effective information flow and a smooth student lifecycle experience.

Student Engagement and Support

• Provide clear, accurate, and professional guidance to applicants, students, and parents throughout the admissions and registration process.
• Participate in enrollment activities, open days, orientation sessions, and recruitment events, as required.

Qualifications and Experience

• A bachelor's degree from a recognized institution is required.
• A minimum of two to four years of experience in university admissions, registration, or higher education administration is required, with UAE experience preferred.
• Practical knowledge of MOHESR and CAA admission and registration frameworks and UAE secondary education systems is required.
• Experience using Student Information Systems and CRM platforms is considered an advantage.

Skills and Competencies

• Strong attention to detail with demonstrated capability in document verification and data accuracy.
• Excellent written and verbal communication skills in English, with Arabic language skills considered an advantage.
• Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
• Ability to work accurately under deadlines in a fast‑paced academic environment.

Equal Opportunity Statement

The university is committed to fostering an inclusive and diverse academic community and encourages applications from all qualified candidates regardless of gender, nationality, religion, or background.

Established in 2006, CUD is one of the most promising universities in the Middle East, Africa, and South Asian region, QS Ranked in the top 2% of Universities in the World, the #1 University in Dubai, and21stin the Arab Region according to the QS Arab Region Rankings 2025.

Our expanded City Walk campus hosts state‑of‑the‑art amenities with a focus on entrepreneurship, innovation, and creativity. Combining all the essential elements of technology, the avant‑garde campus brings a new experience to students, featuring laboratories, research facilities, media studios, high‑tech classrooms, a multipurpose theatre, gymnasium, student centre, plenty of dining and entertainment options, and many more!

With the world’s fastest growing population, Dubai is home to an exciting, diverse, multi‑cultural blend of young, dynamic, professionals, all drawn to the Emirate for its unrivalled lifestyle and the outstanding employment prospects.