Admissions Counsellor

eSquare Academia; Dubai; Remote; AED 120,000 - 200,000; Full time

Job summary

An international education partnership in Dubai seeks a Telemarketing Coordinator to engage professionals and promote executive programmes from IIM Calcutta. Key responsibilities include making outbound calls, maintaining CRM, and achieving conversion goals. Candidates should possess a bachelor’s degree and have experience in telemarketing or customer service. This role offers remote working flexibility and opportunities for continuous learning.

Benefits

Remote working flexibility

Exposure to international education markets

Supportive team culture

Competitive salary

Qualifications

• 1+ year of experience in telemarketing, inside sales, or customer service (internships also considered).
• Proficiency in English; Hindi or Malayalam is an added advantage.

Responsibilities

• Make outbound calls to prospective leads and explain programme details.
• Maintain and update CRM with accurate lead information.
• Follow up with interested candidates and schedule counselling sessions.
• Coordinate between marketing, admissions, and faculty teams.
• Achieve weekly and monthly call targets and conversion goals.
• Provide feedback to improve lead generation and outreach strategies.

Skills

Verbal communication

Interpersonal skills

Target-driven attitude

Customer service experience

Education

Bachelor’s degree in any discipline

Tools

CRM

Job description

About Us

eSquare Academia is an international education partner of IIM Calcutta, delivering world‑class executive programmes in the UAE and beyond. We specialize in executive education, corporate learning solutions, and academic collaborations, helping professionals accelerate their careers through globally recognized programmes.

Role Overview

We’re looking for a Telemarketing Coordinator to support our admissions and outreach team in promoting IIM Calcutta’s executive programmes. The role involves engaging with professionals across the UAE and India, providing information about our programmes, and coordinating leads for counseling and enrolment.

Key Responsibilities

• Make outbound calls to prospective leads and explain programme details
• Maintain and update CRM with accurate lead information
• Follow up with interested candidates and schedule counselling sessions
• Coordinate between marketing, admissions, and faculty teams for smooth communication
• Achieve weekly and monthly call targets and conversion goals
• Provide feedback to improve lead generation and outreach strategies

Requirements

• Bachelor’s degree in any discipline
• 1+ year of experience in telemarketing, inside sales, or customer service (internships also considered)
• Excellent verbal communication and interpersonal skills
• Proficiency in English; Hindi or Malayalam is an added advantage
• Confident, energetic, and target‑driven attitude

What We Offer

• Remote working flexibility
• Exposure to international education and executive learning markets
• Opportunity to represent IIM Calcutta’s executive programmes in the UAE region
• Supportive team culture with continuous learning opportunities
• Competitive salary

How to Apply

Send your CV at [e-mail] with Subject as Telemarketing Coordinator