Administrative Manager - Retail

Caliberly® - Recruitment Agency; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment agency is seeking an experienced Administrative Manager for a multi-branch toy retail network in Dubai. The ideal candidate should have at least 8 years of experience, including 4 in retail, and possess strong organizational skills. Responsibilities include overseeing administrative tasks, maintaining licenses, and improving operational efficiency. The role also involves participating in events and promotions to enhance brand visibility. Proficiency in English and Tagalog is essential. Competitive salary up to AED 15,000, negotiable based on experience.

Qualifications

• Minimum 8 years of experience, including 4+ years in retail sector.
• Experience managing events, activations, or B2B partnerships.
• Strong attention to detail is essential.

Responsibilities

• Oversee administrative and operational processes including licenses and insurance.
• Maintain and update all official documents and permits.
• Monitor store performance and customer service quality.
• Organize and participate in trade shows and promotional activities.

Skills

Strong knowledge of Dubai business regulations

Excellent English & Tagalog communication

Strong organizational and multitasking skills

Proficient in Excel and Google Sheets

Tools

Excel

Google Sheets

Job description

Role: Administrative Manager (Retail)

Location: Dubai, UAE (On-site)

Experience: Minimum 8+ years (including 4+ years in Retail)

Salary: Up to AED 15,000 (Negotiable – subject to experience)

Industry: Retail

Availability: Immediate joiners preferred

About the Role

Our Client, a growing multi-branch toy retail network across Dubai and Abu Dhabi, is looking for a hands-on Administrative Manager to act as the right hand to the Management and ensure smooth organisational and operational management across all business functions.

This role is both strategic and operational, covering administration, HR coordination, supplier management, lease renewals, and business organisation—along with participation in B2B meetings, exhibitions, and mall events.

The successful candidate will work closely with ownership to strengthen internal systems, improve staff performance, and enhance customer experience across all stores.

Key Responsibilities

Oversee administrative, legal, and operational processes including licenses, visas, contracts, Ejari renewals, VAT filings, and insurance.

Maintain and update all official documents, permits, and renewals (Trade License, PRO, tenancy, etc.).

Build and manage a database of suppliers, mall contacts, and government entities.

Coordinate operations between stores to ensure efficient internal communication.

Monitor store performance, staff discipline, and customer service quality.

Organize and participate in B2B meetings, trade shows, and mall events to grow brand visibility.

Plan and oversee in-store activations and promotional activities.

Support the Management in strategic planning and operational performance reporting.

Requirements

Strong knowledge of Dubai business regulations (Ejari, Visa, Trade License, PRO, Insurance, etc.).

Experience managing events, activations, or B2B partnerships.

Excellent English & Tagalog communication and interpersonal skills

Strong organizational and multitasking skills with attention to detail.

Proficient in Excel, Google Sheets, and standard office tools.