Administrative Assistant

Caterpillar; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global construction equipment manufacturer is seeking an Administrative Assistant to support executives within the newly formed division. The role involves managing schedules, facilitating communication, and coordinating events. Ideal candidates will demonstrate strong attention to detail, flexibility, and effective communication skills. This position offers a unique opportunity to contribute to a team that drives innovation and customer solutions.

Qualifications

• Strong commitment to details and accuracy in tasks.
• Demonstrates effective communication skills including feedback.
• Adapts quickly to changes in assignments or processes.
• Proficient in managing multiple priorities without losing productivity.
• Applies disciplined problem-solving techniques.

Responsibilities

• Support high-level executives and ensure smooth operations.
• Collaborate closely with C-Suite executives.
• Organize and maintain complex calendars effectively.
• Handle internal communications and manage announcements.
• Prepare for meetings with relevant materials and presentations.
• Plan and execute large-scale events and travel arrangements.

Skills

Accuracy and Attention to Detail

Effective Communication

Flexibility and Adaptability

Problem Solving

Managing Multiple Priorities

Tools

Microsoft Office

Job description

Career Area: Business Services

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you become part of a global team that cares not only about the work we do but also about each other. We are makers, problem‑solvers, and future‑world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we build a better world so everyone can enjoy living in it.

We are looking for an Administrative Assistant to join our Product, Services & Technology team within the newly formed Constructions Industries division, Customer Solutions Growth Regions.

At Caterpillar, we’re committed to our customers, building a better, more sustainable world with our products, services and solutions. We explore new ideas and opportunities, innovating to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are one team – creating and delivering world‑class products, services and solutions superior to the competition.

About Customer Solutions Growth Regions Division

This team, alongside dealers, engages closely with customers to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available across products and services, digital and technology, rental and used equipment, and financing. The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and LATAM and is organized into three functional areas: Customer Facing, Customer Solutions and Business Enablers.

As part of the Customer Solutions team focused on designing and delivering solutions in Product, Services and Technology, this role will:

• Support Field Teams, Dealers & Customers with deep Product and Services expertise.
• Focus Product, Services & Technology development on solving customer problems at the segment and site level.
• Drive proactive Technology Adoption and Product & Services health management leveraging data insights from the connected field population.

Role Definition

As an admin assistant, you will play a crucial role in supporting high‑level executives and ensuring the smooth operation of the organization. Your responsibilities encompass a wide range of tasks, from administrative duties to strategic coordination.

What You Will Do

• C‑Suite Collaboration: Work closely with C‑Suite executives, providing indispensable support. Understand their priorities, anticipate their needs, and proactively address challenges.
• Calendar Management: Organize and maintain complex calendars, balancing meetings, appointments, and travel arrangements. Prioritize conflicting demands effectively.
• Communication: Handle internal communications on behalf of the executive, ensuring timely responses and professionalism. Manage internal announcements, publications and stakeholder communications.
• Meeting Preparation: Prepare thoroughly for meetings, including researching topics, creating agendas, collating relevant materials, presentations, speeches, and supporting all employee meetings.
• External Liaison: Interact with partners, stakeholders and other staff members, including supporting the purchasing team. Represent the executive’s office professionally and build strong relationships.
• Large‑Scale Events: Support the planning and execution of significant events, such as conferences, board meetings and team gatherings across the region. Ensure seamless logistics and a positive experience for attendees.
• Travel Arrangements: Book travel and accommodation and assist with every step of the executive’s travel.

What You Have (Basic Skills Required)

Accuracy and Attention to Detail

• Accurately gauges the impact and cost of errors, omissions, and oversights.
• Utilizes specific approaches and tools for checking and cross‑checking outputs.
• Processes limited amounts of detailed information with good accuracy.
• Learns from mistakes and applies lessons learned.
• Develops and uses checklists to ensure that information goes out error‑free.

Collaborating

• Demonstrates experience participating in productive collaborative processes.
• Under guidance, initiates collaborative meetings.
• Assists in communicating shared goals with diverse groups and parties.
• Helps promote collaboration across generations, functions, regions and levels.
• Helps solve business problems and meet business goals through collaborative processes.

Effective Communications

• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non‑verbal cues from individuals and groups.

Flexibility and Adaptability

• Adjusts to new or changing assignments, processes and people.
• Demonstrates willingness to listen to other opinions.
• Provides examples of shifting from task to task.
• Identifies and considers alternative approaches to situations or problems.
• Accepts new or radical ideas with an open mind; avoids snap reactions.

Managing Multiple Priorities

• Recognizes changing demands and priorities; validates changes with management.
• Obtains information about how current assignments contribute to organizational goals.
• Completes current work according to assigned priorities.
• Responds to day‑to‑day operational priorities while still making progress on project work.
• Performs at least 2–3 concurrent activities without reducing productivity.

Problem Solving

• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem‑solving techniques used in own area.

Office Administration

• Arranges meetings, schedules rooms, equipment, refreshments, etc.
• Operates and maintains standard office equipment such as copiers, faxes, phones.
• Distributes internal and external correspondence to appropriate recipients.
• Coordinates travel arrangements and expense reimbursements.
• Orders, stocks and distributes office supplies.

Microsoft Office

• Uses basic features of two or more Office applications.
• Differentiates tradeoffs between using Word and PowerPoint for developing a presentation.
• Operates basic Microsoft desktop applications to achieve certain requirements.
• Converts Word tables to an Excel spreadsheet and vice‑versa.
• Compares the key differences between current and prior releases of Office.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed to contributing to a reduced‑carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through our Financial Products segment.

Posting Dates

November 6, 2025 - November 13, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

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