Accounts receivables

AccorHotels Middle East; United Arab Emirates; On-site; AED 70,000 - 90,000; Full time

Job summary

A leading hotel chain in the Middle East is seeking an experienced Accounts Receivable Specialist. This role includes managing invoices, monitoring collections, and ensuring compliance in financial processes. The ideal candidate has a Bachelor's degree in Accounting or Finance and at least 2 years of experience in a similar position. Strong organizational and communication skills are essential. This role offers the opportunity to work in a dynamic hotel environment.

Qualifications

• Minimum of 2 years of experience in accounts receivable, accounting, or finance.
• Proficient in accounting software and hotel management systems.
• Strong attention to detail and organizational skills.

Responsibilities

• Prepare and issue invoices for services provided by the hotel.
• Monitor and track outstanding receivables.
• Communicate with clients to collect overdue payments.

Skills

Invoice Management

Receivables Monitoring

Payment Collection

Account Reconciliation

Customer Support

Communication Skills

Education

Bachelor’s degree in Accounting, Finance, Business Administration

Tools

Microsoft Dynamics

SAP

Microsoft Office Suite

Job description

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

• Invoice Management: Prepare and issue invoices for all services provided by the hotel, including room bookings, food and beverage, events, and other charges.
• Receivables Monitoring: Monitor and track outstanding receivables, ensuring timely payment and addressing any overdue accounts.
• Payment Collection: Communicate with clients and guests to collect overdue payments and follow up on outstanding balances in a professional manner.
• Account Reconciliation: Reconcile accounts receivable records and investigate any discrepancies between the amounts billed and payments received.
• Payment Processing: Record and process all payments accurately, ensuring all transactions are logged and reported promptly.
• Ageing Report: Prepare and maintain regular ageing reports to track overdue accounts and ensure collections are made promptly.
• Credit Management: Review customer creditworthiness and work with the Finance Manager to establish appropriate credit limits and payment terms for clients.
• Customer Support: Address customer queries regarding invoices, payments, and account balances, providing clear and accurate information.
• Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial reports related to accounts receivable and overall cash flow.
• Compliance: Ensure compliance with company policies and legal requirements regarding the collection of receivables and management of customer accounts.
• Collaboration: Work closely with other departments, such as Front Office, Sales, and Events, to ensure all receivables are recorded and collected appropriately.
• Bad Debt Management: Monitor potential bad debts and assist in the escalation process for collection actions.

Qualifications

• Educational Background: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Experience: Minimum of 2 years of experience in accounts receivable, accounting, or finance, with knowledge of hospitality or service industry operations.
• Technical Skills: Proficiency in accounting software (e.g., Microsoft Dynamics, SAP), hotel management systems (such as Opera or Micros), and Microsoft Office Suite (particularly Excel).
• Attention to Detail: Strong attention to detail, ensuring accuracy in invoicing, payments, and reconciliation processes.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with clients, guests, and internal departments.
• Time Management: Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Problem-Solving: Ability to investigate and resolve discrepancies or issues related to receivables, payments, and customer accounts.
• Customer Service: Strong customer service orientation with the ability to manage difficult situations in a professional and courteous manner.
• Confidentiality: Ability to handle sensitive financial information with discretion and maintain confidentiality.