Accounts Receivable Clerk

AccorHotel; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading hospitality company in Dubai seeks a dedicated professional for the role of Credit Manager. You will manage the accurate processing and posting of charges and payments, resolve billing issues, and maintain communication with relevant departments. The position demands strong interpersonal skills and prior hotel accounting experience, along with proficiency in financial systems. This full-time role offers the chance to work in a dynamic environment and grow within a reputed organization.

Qualifications

• Capable of working under high pressure.
• Familiarity with financial systems.

Responsibilities

• Process and post all charges and payments to City Ledger accounts daily.
• Handle all guest billing issues and disputes.
• Maintain communication with F&B and FO departments.

Skills

Strong interpersonal and problem solving abilities

Ability to work cohesively as part of a team

Excellent written and verbal skills

Highly responsible & reliable

Education

Previous Hotel Accounting Experience

Tools

Microsoft Office

Job description

Reporting to Credit Manager responsibilities and essential job functions include but are not limited to the following:

• Accurately process and post all charges and payments to City Ledger accounts daily.
• Issuing a PM account on daily basis based on payment received as well as the signed BEO / contract.
• Processing of individual invoices (scanning & filing) with the appropriate supporting back up.
• Authorize the identified direct billing rooms for currently in house and due out guests.
• Inspect all inhouse accounts to ensure it adheres to the hotels credit policy; assist with the collection efforts of these accounts where necessary.
• Handling all guest billing issues and disputes including credit card initial inquiries and charge backs.
• Posting guest credit card and miscellaneous payments accurately.
• Closing and creating Add Ons for ZZ PMs (Regional Office His Highness etc. prior to month end.
• Application of payment thru Opera System.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Provide a courteous professional service and exercise responsible behavior at all times to reflect the high standards of the Company.
• Prepare account billings promptly and accurately with required supporting documentation.
• Post cheques / payments to the city ledger on a daily basis. Follow up on any payments that are over or short of the invoiced amount.
• Maintain a healthy communication with the F&B and the FO to ensure proper handling of daily backups for all the in house DB approved customers.
• Respond promptly to guest queries and account disputes including credit card initial inquiries and charge backs by verifying the information and after obtaining the Credit Manager or the accounting managers designates approval making the appropriate corrections as required.

Qualifications

• Strong interpersonal and problem solving abilities
• Capable of working under high pressure
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Previous Hotel Accounting Experience
• Excellent written and verbal skills
• Familiarity with Financial system and Microsoft Office

Additional Information

Visa Requirements:

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work

No

Employment Type

Fulltime