Job Purpose
Responsible for managing the end-to-end accounts receivable (AR) function within a busy retail finance team, ensuring accurate billing, timely collections, customer account reconciliation, and support for cash-flow optimization. This role helps reduce overdue receivables, maintain strong customer relationships, and support financial reporting in compliance with UAE accounting standards and VAT rules.
Key Responsibilities
- Accounts Receivable Operations
- Prepare, issue, and post invoices accurately and timely for retail customers based on contracts, sales data, and agreed terms.
- Record and apply customer payments (cash, bank transfers, credit cards, etc.) correctly in the accounting system.
- Maintain day-to-day AR ledger and ensure customer accounts are up-to-date.
- Collections & Credit Monitoring
- Monitor customer accounts for late payments and overdue balances; initiate collections follow-up via calls and emails.
- Support credit assessments and verify customers’ creditworthiness for retail accounts.
- Reconciliation & Record Keeping
- Reconcile customer account statements and resolve discrepancies.
- Prepare and review AR aging reports and ensure accuracy.
- Maintain detailed and organized documentation (invoices, receipts, emails).
- Dispute & Inquiry Management
- Investigate and resolve billing discrepancies or customer queries promptly.
- Work closely with sales, customer service, or store teams to clarify issues affecting payments.
- Reporting & Month-End Support
- Assist with month-end closing activities relating to receivables.
- Prepare AR summaries and contribute to financial reports for management review.
- Compliance & Controls
- Ensure receivables processes follow company policies, internal controls, and UAE VAT requirements.
- Support internal or external audits by providing AR documentation and explanations.
Qualifications & Skills
Minimum Education
- Bachelor’s degree in Accounting, Finance, or related field.
Experience
- Usually 1–5+ years of Accounts Receivable experience — retail or related industries preferred.
Technical Skills
- Strong Microsoft Excel (pivot tables, VLOOKUP, reporting).
- ERP / Accounting software experience (SAP, Oracle, QuickBooks, Focus, Microsoft Dynamix etc.) is a plus.
- Good understanding of UAE VAT and accounting standards