Account Strategist

Alert International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A digital healthcare platform in Dubai is seeking an Account Strategist who excels in brand growth and client management. In this role, you will serve as the main liaison with doctors and clinics, ensuring their growth and success through effective strategies and marketing collaboration. Candidates should have a relevant Bachelor's degree and 1-3 years of client strategy or account management experience. The position offers a competitive salary and other benefits as per UAE Labor Law.

Benefits

Tax-free salary

Competitive salary package

Dynamic work environment

Qualifications

• Strategic thinker with a passion for brand growth and client management.
• Proactive, organised, solution-focused in a fast-paced environment.
• Ability to build trusted client relationships and deliver exceptional customer experience.

Responsibilities

• Serve as the main liaison between our organisation and doctors/clinics after onboarding.
• Guide clients in completing needs assessments and surveys to shape strategic plans.
• Support doctors and clinics in business development initiatives.
• Collaborate with marketing to design and execute marketing campaigns.
• Analyse doctor/clinic performance on the app and across social media.

Skills

Collaboration and leadership skills

Analytical and research skills

Client strategy experience

Communication and interpersonal skills

Entrepreneurial spirit

Education

Bachelor’s degree in marketing, Business, Communications, or a related field

1-3 years experience in client strategy, account management

Job description

What we offer

You will be joining a rapidly growing digital healthcare platform based in Dubai. The company has the mindset of a tech scale‑up: fast, innovative, and highly collaborative. Every team member plays a real role in shaping the platform, improving the user journey, and expanding the network of partner clinics. Your salary is tax free! You will have the opportunity to expand your network and be a part of a dynamic and growing company. Our client offers a direct employment contract, competitive salary package, and other benefits as per UAE Labor Law.

Who you are

As an Account Strategist you are a strategic thinker with a passion for brand growth, client management, and data‑driven marketing. You build trusted client relationships and spot opportunities to grow revenue. You turn data into clear, actionable recommendations that add real value. You stay proactive, organised, and solution‑focused in a fast‑paced environment. Above all, you take ownership and deliver an exceptional customer experience.

Skills & Competencies

• Strong collaboration and leadership skills, with the ability to coordinate across multiple stakeholders.
• Excellent analytical and research skills, with a strategic mindset.
• Experience in marketing or healthcare environments a plus.
• Strong communication and interpersonal skills.
• Entrepreneurial spirit, adaptable, and solution‑oriented.

Education & Qualifications

• Bachelor’s degree in marketing, Business, Communications, or a related field
• 1-3 years experience in client strategy, account management, experience within healthcare is a plus
• Available in Dubai to join immediately

Description

In the role of Account Strategist you act as the orchestrator of client success. After the sales team closes a partnership, the Account Strategist steps in as the main interface with doctors and clinics: ensuring their growth journey is smooth, structured, and impactful. This role blends strategy, research, collaboration, and leadership by guiding clinics through business development, coordinating with marketing, and ensuring performance is continuously monitored and optimised.

Responsibilities

• Serve as the main liaison between our organisation and doctors/clinics after onboarding.
• Guide clients in completing needs assessments and surveys to shape strategic plans.
• Support doctors and clinics in business development initiatives to grow their practices.
• Collaborate with the marketing team and external agencies to design and execute 360° marketing campaigns.
• Oversee marketing deliverables, photo/video shoots, and ensure brand consistency.
• Analyse doctor/clinic performance on the app and across social media channels.
• Conduct research and provide strategic recommendations based on data and industry trends.
• Maintain strong, trust‑based relationships with clients, ensuring satisfaction and retention.