Account Manager - RAK

Delivery Hero; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A global food delivery service is seeking a candidate in Ras Al Khaimah for a full-time role. The responsibilities include managing business relationships, supporting clients, and ensuring optimal content and offers. Applicants should have a Bachelor's degree and 2 to 4 years of relevant experience. This position offers a vibrant international workplace and the opportunity for professional growth in a rapidly expanding company.

Benefits

Vibrant dynamic international workplace

Comprehensive healthcare

Company events and cultural activities

Qualifications

• 2 to 4 years of experience holding the same title or relevant.
• Able to analyze data and sales statistics and curate a solution.
• Residency in or relocation to RAK is a must.

Responsibilities

• Conduct business reviews with accounts to identify opportunities.
• Maintain business relationships with clients/restaurants.
• Ensure menus of clients are up to date.
• Optimize restaurant content and negotiate commission rates.

Skills

Excellent Communication

Negotiation skills

Customer Oriented

Adaptability

Flexibility

Education

Bachelor's degree

Job description

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share.

• Maintain continuous business relationship with clients/ Restaurants.

• Provide excellent service and support in order to build strong relationship and resolve operational issues between clients/ restaurant and company.

• Make sure that the menus of the clients are up to date at all times.

• Optimize the restaurant content (MOA Delivery time).

• Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

• Advertisement sales: -Acquiring and maintaining pictures from brand menus branding Talabat stickers at restaurants banners and newsletter.

• Generating food coupons promotions and vouchers from existing restaurants.

• Convince clients / restaurants for brand promotion of Talabat pictures.

• Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA.

• Convince the restaurant to go for digitalization (Backlinks Splash pages White-label Facebook button).

• Encourage restaurant to subscribe for the online payment gateway.

• Coordinate with the restaurant if restaurant is live or active on the Talabat website checking and resolve the reason such as shutting down or stopped delivery.

• Maintain accurate records of all sales and prospecting activities including:

  • Closed sales

  • Follow-up activities

  • Sales expense report

  • Increased sales report after placing promotion voucher and coupons

  • Vendor analysis sheet

  • Account management report

Qualifications

• Bachelors degree in any discipline.

• From 2to 4years of experience holding the same title or relevant

• Residency in or relocation to RAK is a must

• Able to analyze data and sales statistics and curate a solution

• Excellent Communication & Negotiation skills.

• Customer Oriented.

• Adaptability & Flexibility.

Additional Information

• Vibrant dynamic & international workplace.

• Building the fastest growing largest and most valuable network of online food ordering services in the world and more.

• Challenging and fulfilling steep learning curve.

• Opportunity to be a value‑adding contributor to this fast‑growing global company.

• Working with diverse cross‑cultural teams from over 45 nationalities.

• Company events cultural and sports events.

• Comprehensive healthcare.

Remote Work

No

Employment Type

Full-time