Account Manager

Avantor; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the laboratory supplies industry is seeking a sales professional with a background in Chemistry or Biology. The role involves managing customer interactions, developing strategies to meet sales targets, and enhancing customer satisfaction through effective relationship management. Ideal candidates will have 4-5 years of experience and a strong knowledge of laboratory products.

Qualifications

• 4 - 5 years of sales experience in laboratory supplies industry.
• Fluent in oral and written English; additional languages are a plus.

Responsibilities

• Build strong relationships to increase customer satisfaction.
• Drive new and existing opportunities through territory management.
• Meet or exceed sales and margin targets.

Skills

Relationship Management

Sales Strategy

Communication Skills

Education

B.Sc./ M.Sc. in Chemistry/Biology or related discipline

Job description

The Opportunity

Workers provided by an employment or temp agency for a limited period of time on a fill-in basis or for a finite project.

Education

What we're looking for:

• B.Sc./ M.Sc. in Chemistry/Biology or any other related discipline

Experience

• 4 - 5 years of sales experience in laboratory supplies industry with minimum broad experience preferred (chemicals, consumables, and smaller equipment) along with channel management experience

Knowledge

• A good understanding of company products, promotions, services, and solution offerings for customers
• In-depth understanding of relationship types and buyer behaviors
• Broad understanding of VWR Product & Service portfolio
• Understanding of the roles of different VWR functions
• Fluent in oral and written English; additional languages are a plus

Skills

• Ability to structure content appropriately for the audience and objective
• Develop mutually beneficial relationships and drive strategic conversations with customers
• Manage customer interactions professionally, demonstrating excellent listening and organizational skills, using probing questions and reflective language to build trust

How You’ll Thrive And Create An Impact

• Build trust and develop strong relationships to increase competitive advantage and customer satisfaction
• Add value in every interaction by collaborating with customers and internal teams to develop beneficial solutions
• Focus on how you sell, not just what you sell
• Meet or exceed sales and margin targets
• Increase awareness and sales of the VWR Private Label range to improve margins
• Implement tailored strategies across accounts while maintaining existing business
• Drive new and existing opportunities through territory management and customer visits
• Utilize VWR resources and CRM to manage relationships and increase sales effectiveness
• Plan, forecast, and achieve objectives using pre-call planning
• Perform other duties as assigned

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