Account Director (Social Media & Client Services)

Nathan & Nathan Human Resources; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading social-first agency in Dubai is seeking an experienced Account Director to lead the client services division. This role involves overseeing a cross-functional team and ensuring top-quality delivery for client accounts while driving business growth through strategic initiatives. Candidates should possess strong leadership skills and extensive experience in social media and client servicing. Competitive salary and benefits package offered.

Benefits

Visa

Insurance

Air Tickets

Qualifications

• 8+ years in social media, digital marketing, or client servicing, including 4 years in a leadership role.
• Proven success managing large accounts and winning RFPs.
• Deep knowledge of social media platforms, digital trends, and content strategies.

Responsibilities

• Lead the Organic Social Media Division, ensuring top-quality delivery across retained client accounts.
• Mentor and inspire a diverse, multi-location team.
• Drive growth through RFP participation and upselling within accounts.
• Build strong client relationships as the senior point of contact.
• Collaborate with Creative, Production & Influencer Marketing teams on integrated campaigns.
• Oversee budgets, resources, and timelines to ensure efficiency and revenue growth.

Skills

Leadership

Client servicing

Organic social media

Business development

Communication

Education

Bachelor's in Marketing, Communications, Business, or related field

Job description

Account Director (Social Media & Client Services)

About the job

Our client, a social-first agency with offices in Dubai and Riyadh, is looking for an experienced Account Director to lead their client services division and report directly to the CEO.

As Account Director, youll oversee a cross-functional team of social media specialists from managers and executives to content creators, copywriters, and photographers ensuring flawless campaign delivery while driving business growth through RFPs and new opportunities.

This role is ideal for a strategic leader with strong expertise in organic social media, client servicing, and business development who can balance creative excellence with operational efficiency.

Salary & Benefits: AED 30K to 33K per month + Visa + Insurance + Air Tickets

Key Responsibilities

Lead the Organic Social Media Division, ensuring top-quality delivery across retained client accounts.

Mentor and inspire a diverse, multi-location team.

Drive growth through RFP participation (minimum 5 closures annually) and upselling within accounts.

Build strong client relationships as the senior point of contact.

Collaborate with Creative, Production & Influencer Marketing teams on integrated campaigns.

Oversee budgets, resources, and timelines to ensure efficiency and revenue growth.

Qualifications & Experience

Bachelors in Marketing, Communications, Business, or related field.

8+ years in social media, digital marketing, or client servicing, including 4 years in a leadership role.

Proven success managing large accounts and winning RFPs.

Strong leadership, communication, and client relationship skills.

Deep knowledge of social media platforms, digital trends, and content strategies.

If you're a visionary leader ready to shape impactful campaigns and grow with a dynamic agency, apply now!