Accommodation Attendant

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Dubai seeks an Accommodation Attendant to maintain cleanliness in team member apartments and facilitate onboarding. This role includes cleaning, conducting inspections, and managing pest control measures. The ideal candidate will possess physical stamina, strong communication skills, and the ability to follow safety standards. A great opportunity to join a team dedicated to exceptional hospitality experiences.

Qualifications

• Ability to arrive to work on time and when scheduled.
• Physically able to move large objects like carts and bags of linen.
• Able to operate cleaning equipment such as vacuum cleaners and brooms.
• Ability to read and recognize room and floor numbers.
• Effective verbal and written communication with team members.
• Ability to learn and enforce cleanliness standards.
• Follow all Health and Safety procedures.

Responsibilities

• Clean rooms and apartments after offboarding and as needed.
• Address maintenance and cleanliness issues promptly.
• Facilitate onboarding for new team members.
• Conduct inspections of team member apartments.
• Manage pest control measures.
• Maintain records of apartment assignments and schedules.

Skills

Communication skills

Time management

Physical ability to move objects

Knowledge of cleaning standards

Job description

Job Description – Accommodation Attendant (HOT0C7F9)

Work Locations: DoubleTree by Hilton Dubai M Square Hotel & Residences Al Mankhool Dubai

As an Accommodation and Office Attendant in the Human Resources department, your primary responsibility is to ensure the cleanliness and maintenance of team member apartments and accommodation. You will play a crucial role in creating a welcoming and hygienic living environment for our team members. In addition to housekeeping duties, you will also oversee team member onboarding and off boarding processes in the accommodation, manage inspections, pest control measures, and handle various tasks related to accommodations and Human Resources requested by your Director/Manager.

Responsibilities

• Clean accommodation rooms & apartments after offboarding and as required.
• Address specific maintenance & cleanliness issues promptly to maintain high standards.
• Facilitate the onboarding process for new team members, ensuring that their apartments are ready to occupy.
• Perform regular and thorough inspection of team member apartments according to established cleanliness standards & policies.
• Conduct apartment inspections during team member offboarding, collecting keys, and ensuring a smooth transition for departing team members.
• Report to HR Director to coordinate accommodation availability for new hires and departing team members.
• Implement and manage pest control measures to prevent and address pest issues in team member apartments.
• Coordinate with external pest control services to conduct regular inspections and treatments, ensuring a pest‑free living environment.
• Educate team members on best practices for preventing and reporting pest issues.
• Maintain accurate records of apartment assignments, cleaning schedules, and occupancy status.
• Collaborate with HR and other departments to coordinate accommodation needs for team members.
• Maintain the accommodation inventory and stores and report to HR Director accordingly.
• Manage building & parking access cards.

Qualifications

• Ability to arrive to work on time and when scheduled.
• Physically able to move large objects such as carts, large bags of linen, ironing boards.
• Physically able to operate cleaning equipment such as vacuum cleaner, brooms, spray bottles and chemical dispensers.
• Ability to read and recognize room and floor numbers.
• Ability to communicate effectively with team members verbally or in written form.
• Ability to learn, follow and enforce standards of cleanliness as they apply to all aspects of rooms.
• Ability to follow all Health and Safety procedures and act in emergency situations.

Benefits

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!