Abu Dhabi: Customer Care & Chat Support Specialist

JAYS GROUP; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A customer service company in Abu Dhabi is looking for a Customer Service and Chat Support Agent who can deliver exceptional service through calls, chats, and messages. Candidates must excel in communication, especially in English and preferably Arabic or Tagalog. This role demands the ability to multitask under pressure and to maintain a positive customer-first attitude. The company offers a competitive salary and a positive work environment, and applicants can send their CV urgently as the position needs to be filled within two weeks.

Benefits

Competitive salary based on experience

Positive and supportive work environment

Opportunities for growth within the company

Qualifications

• Must have prior experience in customer service, chat support, or call center roles.
• Professional attitude, patience, and customer-focused mindset required.

Responsibilities

• Provide high-quality customer service through calls, chats, and digital platforms.
• Respond to customer inquiries professionally and accurately.
• Handle customer concerns and maintain documentation of interactions.

Skills

Excellent command of English

Arabic language

Tagalog speakers

Problem solving skills

Strong communication skills

Ability to multitask

Job description

A customer service company in Abu Dhabi is looking for a Customer Service and Chat Support Agent who can deliver exceptional service through calls, chats, and messages. Candidates must excel in communication, especially in English and preferably Arabic or Tagalog. This role demands the ability to multitask under pressure and to maintain a positive customer-first attitude. The company offers a competitive salary and a positive work environment, and applicants can send their CV urgently as the position needs to be filled within two weeks.