26003 - RWQ – Ready Cars – Field Sales & Operations Officer – UAE (Sharjah / Ajman)

Royal World Group; Sharjah; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading automotive services company is seeking a Field Sales & Operations Officer to drive client acquisition and operational execution for the Sooq Cars mobile app. This role involves engaging clients in the automotive market, completing operational tasks, and providing customer support. Candidates should have 3-6 years of related experience and a strong passion for vehicles. The ideal applicant is fluent in English and Arabic, has effective communication skills, and is comfortable in a dynamic field role.

Qualifications

• 3-6 years of experience as a car trader, reseller, or car broker.
• Comfortable with a highly field-intensive work model.
• Owns a vehicle and holds a valid driving license.

Responsibilities

• Conduct regular field visits to identify and onboard new clients.
• Support clients in using the Sooq Cars mobile application.
• Gather customer feedback and market intelligence from the field.

Skills

Interpersonal skills

Negotiation skills

Closing skills

Fluency in English

Fluency in Arabic

Education

Bachelor’s degree in Automotive Studies, Business, Commerce, or a related field

Tools

Mobile applications

Web portals for sales and data management

Job description

Role Overview

The Field Sales & Operations Officer is a core member of the Sales Operations team for the Sooq Cars mobile application. The role is responsible for client acquisition, revenue generation, and on-ground operational execution, with a focus on the Ready Cars product.

This role supports the sale and resale of repaired and fully operational light vehicles, including sedans, SUVs, pickup trucks, and related categories.

Target Client Base

• Car wholesalers
• Vehicle sellers and resellers
• Individual and institutional car traders
• Car brokers

Key Responsibilities

1. Sales, Revenue & Client Acquisition

• Conduct regular field visits to identify, engage, and onboard new clients.
• Convert prospects into paying customers by signing them up to:
• Subscription packages
• One-time special promotional offers
• Transactional sales and paid listings
• Promote and explain the value proposition of the Ready Cars product and platform features.
• Achieve assigned sales and revenue targets within the designated territory.
• Act as the primary on-ground representative and brand ambassador of the company.

2. Operations & Client Enablement

• Collect, verify, and update client profiles, vehicle listings, and supporting documentation on the platform.
• Ensure data accuracy, completeness, and compliance during onboarding and follow-up visits.
• Support clients in effectively using the Sooq Cars mobile application, including subscriptions, listings, and transactions.
• Facilitate smooth interaction between clients and the digital platform.

3. Customer Support & Market Feedback

• Act as the first point of contact for clients for operational and platform-related queries.
• Gather structured customer feedback, market intelligence, and competitor insights from the field.
• Escalate issues and insights to the Key Operations Officer to improve product and processes.

4. Flexibility & Role Evolution

• Remain open and adaptable to role changes, additional responsibilities, or scope adjustments as required by market conditions, business needs, and organizational growth.

Mandatory

• Passion for the automotive industry, with a strong interest in vehicle sales and market dynamics.
• 3-6 years of experience as a car trader, reseller, or car broker, or in a related stream within the assigned area.
• Strong interpersonal, negotiation, and closing skills.
• Comfortable with a highly field-intensive work model.
• Owns a vehicle and holds a valid driving license.
• Technically proficient with mobile applications and web portals for sales and data management.
• Fluency in English and Arabic.

Preferred / Added Advantage

• Bachelor’s degree in Automotive Studies, Business, Commerce, or a related field.
• Knowledge of Urdu.
• Prior experience in field sales, subscription-based services, or marketplace platforms.