11. Senior Data Analyst

American University of Ras Al Khaimah; Ras Al Khaimah; On-site; AED 150,000 - 190,000; Full time

Job summary

A prominent educational institution in Ras Al Khaimah is seeking a Senior Data Analyst to lead data analysis and support decision-making processes. Ideal candidates should have over 12 years of experience in data analytics, proficiency in tools like Power BI and Tableau, and a robust understanding of academic operations. This role offers a unique opportunity to empower the university through data-driven insights.

Qualifications

• 12+ years of experience in data analytics or institutional research, preferably in higher education.
• Proven experience in managing large datasets and ensuring data quality.
• Expertise in developing dashboards and predictive models.

Responsibilities

• Lead data analysis and reporting efforts to support academic operations.
• Enable data-driven decision-making and compliance with accreditation requirements.
• Design, implement, and improve processes related to academic operations.

Skills

Data Visualization Skills

SQL Proficiency

Problem Solving

Time Management

Teamwork

Education

Bachelor's degree in Data Analytics, Statistics, or related field

Tools

Power BI

Tableau

Job description

Senior Data Analyst

American University of Ras Al Khaimah (AURAK) is an independent co‑education institution offering an integrated American‑style undergraduate and graduate education. AURAK is a young and rapidly growing university located in Ras Al Khaimah, a region known for its white sandy beaches, majestic mountains, expansive deserts, and historical sites. AURAK values diversity, inclusiveness, and cultural authenticity and is a proud equal‑opportunity employer.

Job Purpose & Responsibilities

The Senior Data Analyst will lead data analysis and reporting efforts that support academic operations, strategic planning, institutional research, market studies, institutional and operational performance management, and process optimization. The role enables data‑driven decision‑making and compliance with accreditation and ranking requirements.

Minimum Qualifications and Education

• Minimum bachelor’s degree in a relevant field: Data Analytics, Statistics, Business Intelligence, Information Systems, Institutional Research, or related discipline.
• Business intelligence tools proficiency: Power BI, Tableau.

Desirable

• Project management experience.

Work Experience

• 12+ years of experience in data analytics / institutional research, preferably in higher education with a demonstrated experience in designing, implementing, and improving processes related to academic operations.
• Experience managing or contributing to large and/or complex datasets, integrating data from multiple sources (e.g. SIS, LMS, ERP, student support systems) and ensuring data quality and integrity.
• Proven track record in developing dashboards, predictive models, or tools to aid leadership decision‑making.
• Experience in survey design, administration, and analysis, especially with academic surveys (student satisfaction, course evaluation, alumni, employers) and following up on action plans.

Required Knowledge and Skills

• Proficiency with data visualization tools (Power BI, Tableau, etc.) and ability to build dashboards and interactive reports.
• Advanced knowledge and skills in the application of Microsoft Office Suite, especially spreadsheets.

Preferable

• Proficiency in querying and manipulating data: SQL.
• Understanding of academic operations and higher education processes: course scheduling, accreditation, graduation & retention rates, student lifecycle.
• Knowledge of regulatory and compliance requirements for higher education in the UAE.
• Awareness of data governance, metadata, data privacy & protection, ethical use of data.
• Familiarity with institutional research best practices: benchmarking to peer institutions, survey methodology, and strategic analytics.

Language Proficiency Required

• English (required).
• Arabic (preferred).

Competencies

• Service Excellence.
• Professional Ethics and Integrity.
• Problem‑solving.
• Time Management.
• Teamwork.

Reporting Line

Director of Office of Strategy and Institutional Effectiveness.